Contact details for government agencies
Police / Police Prosecutions Service
For complaints about Police or a Police Prosecutor
- Go to any police station and tell them you want to make a complaint against Police.
- You can also give feedback or make a complaint about Police through their website.
- You can read more in How to make a complaint about Police (PDF, 1.25MB)
Crown Solicitor / Prosecutor
For complaints relating to the prosecution of a case by a Crown Solicitor
- Contact your local Crown Solicitor and tell them you want to make a complaint against the prosecutor.
- Contact details are on the Crown Law Office website.
- If your complaint relates to an appeal email criminal@crownlaw.govt.nz
Courts
For complaints about court staff
- Talk to, or send a letter to, your Court Victim Advisor or local Court Manager.
- Make a complaint online.
- Or complete the Victims' Complaints and Feedback form and:
- email it to victimscentre@justice.govt.nz
- post it to Victims Centre, SX10125, Wellington 6140, or
- hand it in to your local court (and they will pass it on to the Victims Centre).
Judiciary
For complaints about a judge's conduct
- Call the Judicial Conduct Commissioner on 0800 800 323.
- Or complete a complaint form, available at www.jcc.govt.nz
The Judicial Conduct Commissioner or Ministry of Justice cannot consider complaints relating to a judicial decision, such as a sentence for an offender.
Department of Corrections
For complaints relating to information about a sentenced offender
- Write to the Victim Information Manager, Department of Corrections, Private Box 1206, Wellington 6140, or
- Email complaints@corrections.govt.nz
New Zealand Parole Board
For complaints relating to parole hearings and extended supervision orders
- Call the Manager, New Zealand Parole Board on 0800 727 653, or
- Email info@paroleboard.govt.nz
Ministry of Health
For complaints relating to information about a mentally impaired defendant
- Write to the Director of Mental Health, Office of the Director of Mental Health, PO Box 5013, Wellinton 6145, or
- Email info@health.govt.nz
Child, Youth and Family
For complaints relating to young offenders and family group conferences
- Call 0508 FAMILY (0508 326 459), or
- Complete a complaint form, available from your local Child, Youth and Family office or at www.cyf.govt.nz.
- You can read more in Feedback and complaints (PDF, 1.54MB)
Worksafe New Zealand
For complaints about the prosecution of a workplace crime
- Call 0800 030 040 or email feedback@worksafe.govt.nz, or
- Write to Feedback and Complaints, Worksafe New Zealand, PO Box 165, Wellington 6140.
Immigration New Zealand
For complaints relating to notification of an offender's deportation status
- Write to the Deputy Chief Executive - Immigration, PO Box 3705, Wellington 6140, or
- Email dcecomplaints@dol.govt.nz