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0800 650 654 24/7 Victims Information Line

Victims of crime animated video transcript

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Title on red background slides off page, buildings and person slide in from right. Quickly changes out to different people.

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Being a victim of crime can be stressful and traumatic. It can happen to anyone and everyone deals with it in their own way.


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Red background fades into blue. Male victim stands in front of buildings. Police officer and support worker pop into background to surround victim.

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The main thing to know is that you don't have to go through it alone. There are lots of people working to help and support you.


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Frame slides across and up slightly. Icon of victimsinfo.govt.nz website appears in bubble. Website within bubble scrolls down slightly.

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There's also something called the Victims Code, which is there to protect your rights. Here's how you can expect to be treated...


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Bubble slides across and police officer and victim slide back in. Background changes to police station. Police officer slides out and background changes to home environment. Windows change from night to day. Victim puts phone to their ear.

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If you decide to report the crime to the police you'll be kept informed about what's happening with your case. The investigation might take some time. You can contact the police if you have any questions.


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Background fades out and victim's head appears in a bubble. Icon of a courthouse slides in from the left and a question marks pops up above the victim's head.

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If the case goes to court, you might feel a bit nervous and unsure about what to expect. Don't worry, this is normal. You'll be told if you need to go to court and what to do.


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Court victim advisor in a bubbles slides in from the left. Arrow appears to portary dialogue. Smile appears on victim's face to show reassurance. The two bubbles then quickly move together to form one bubble. Following two icons and text pop up sequentially on screen:

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You can also talk to a court victim advisor if you want. They'll help you understand what's going on. If you have any concerns, tell the court victim advisor, there's lots of things they can help with.


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Zooms into court house doors and fades into court scene. Court room scene shows defendant, judge, victim and support person. Defendant is highlighted and everything else is faded out. Victim fades in and the following three icons in bubbles pop up one after the other:

Icon disappears and bubble slides in showing court victim advisor with hand on victim's shoulder offering help.

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Sometimes it might feel like the court case is all about the defendant and that you don't have a role at all. But you are really important. You can have a say and tell the court how you feel. You'll get help to do this.


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Victim is back in their house with their back to the audience. Shot zooms in on victim holding a smart phone. Lines appear on the phone to indicate a text message notification. Phone then changes colour to green and vibrates to indicate a phone call coming through.

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When the court case is over, your rights don't end there. If you weren't at court for the verdict and sentence, someone will contact you and tell you the outcome. You'll also be told if the case needs to go back to court because there's going to be an appeal.


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Victim is sitting at a desk looking at computer screen. The text "Victim Notification Register" is on the screen. The text "Release dates" and Parole hearings" appear on screen one at a time.

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In some more serious cases, you might be able to find out what is happening with the offender after they're sentenced. Things like release dates or parole hearings. You can talk to the police or the court victim advisor about this.


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Computer screen fills the whole shot with the text "Help and information is available" on it.

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Once again, the main thing to know is that if you've been a victim of crime, help and information is available.


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Phone and website information slides in from the right.

0800 650 654

www.victimsinfo.govt.nz (external link)

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To find out more, visit the Victims Information website or call the helpline.

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