The Victims Centre has been set up by Government for a fixed term period until October 2012. At the end of this period, advice will be given to the Minister on whether a Victims Centre should continue and in what form.
We want to know what you think about how a Victims Centre could best serve the needs of victims and those working with victims. Please write your suggestions in the suggestion box below.
Complaints
If you wish to make a complaint about a government or non-government service, you will need to contact the responsible agency and request a copy of their own complaints procedure.
The Victims of Crime Reform Bill will require justice sector agencies to have complaints processes and report annually (beginning in 2013) to Parliament with a summary of their services for victims and complaints received.
Complaint about the Victims Centre?
Please refer to our complaints procedure Complaints procedure
If a crime has been committed, phone your local Police station.
If anyone is in immediate danger or is injured, dial 111 immediately.
Provides 24 hour emotional support, personal advocacy and information to victims of crime and trauma throughout New Zealand.
Provides information for people affected by crime about support services and the justice system. This line is available on free phone 9am – 11pm, 7 days a week.
