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0800 650 654 24/7 Victims Information Line


If some of your personal belongings are broken or stolen because of a crime, your household insurance may cover some of the loss.

Contact your insurance company and the police as soon as possible (preferably the same day) after the crime. Tell them what happened. The insurance company may need details of where and when you reported the crime to the police.

If you took too long to report the crime to the police, the insurance company may refuse to pay you.

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