Victims Information

Victim Support provide practial and emotional support and personal advocacy to all people affected by crime and trauma throughout New Zealand. Available 24/7.

Neighbourhood Support works closely with the Police and other organisations in the community to reduce crime and improve safety.

Free information and advice about a range of services and supports across New Zealand. There are more than 83 CABs in New Zealand.

Families of homicide victims and victims of sexual violence and serious crimes may be able to get a financial grant to cover the cost of counselling sessions.

A confidential and non-judgemental telephone counselling service. Available 24/7.

Youthline works with young people, their families and those supporting them to ensure young people know where to get help and can access support when they need it.

Healthline is staffed by experienced registered nurses who can provide health information and advice on care. They can also provide information on health services in New Zealand.

The Samaritans offer non-judgemental, confidential support to anyone who is lonely or in emotional distress. Available 24/7.

The Depression Helpline is staffed by trained counsellors who can discuss your situation and find you the right support. Available 24/7.

Language Link is run by the Citizens Advice Bureau. CAB Language Link is free, independent and confidential. Interpreters available in 24 different languages.

Language Line is a free telephone based interpreting service used by many government agencies, some doctors and city councils. The Office of Ethnic Community has information on how to use Language Line.

A national relay service for New Zealand deaf, hearing impaired and speech impaired communities. Local and national calls are free. Available 24/7.

You can get an interpreter at court. Complete the Request for an Interpreter form and take it to the court that is hearing the case before the date of the hearing. Talk to a Court Victim Advisor for help.

If you are in immediate danger call 111 and ask for Police. They will respond immediately.

Women's Refuges provide 24 hour support, advocacy and accommodation for women and their children experiencing family violence.

Shine's domestic abuse helpling provides support and advice for anyone who is worried about their own situation or anyone else who might be living with domestic abuse.

It's Not Ok helpline operators can give you information about where to go if you are experiencing or witnessing family violence, or want to change your own behaviour.

A network (he kupenga) of community based organisations committed to the prevention of violence and safety of New Zealanders, particularly the safety of women and children.

The courts provide safety programmes for people who have a protection order, access to safety services for victims of family violence and non-violence programmes for family violence offenders.

If you are in immediate danger call 111 and ask for Police. They will respond immediately.

Provides support for survivors of rape and sexual abuse, their families, friends and whanau. Call 0800 883 300 for contact details of your local centre.

Has a 24 hour telephone crisis service and providers face to face therapy. Also provides advocacy and support to women going through the justice system.

Works to prevent sexual violence through education and prevention activities. Also has information for those affected by sexual violence and contact details of support services.

Offers one to one, peer and support groups for survivors and their significant others. Call (03) 377 6747 to see if there is a support group near you.

TOAH-NNEST is a network of organisations that provide specialist sexual violence services. The website also has information resources and details of support agencies.

ACC can help people with a physical and/or mental injury suffered as a result of sexual abuse or sexual assault. You can also email them on sensitiveclaims@acc.co.nz

This is a specialist homicide support service providing emotional support and practical assistance to help you and your family through every part of the process.

Skylight specialises in helping children, young people and their families/whanau through tough times of change, loss, trauma and grief.

Provides support and assistance for families of homicide, including specialised support for court hearings and Parole Board hearings.

If you have lost a family member as a result of an injury (including homicide or a traffic related death), ACC may be able to provide financial support.

If someone close to you has died, WINZ may be able to help you with immediate and ongoing expenses.

Youthline works with young people, their families and those supporting them to ensure young people know where to get help and can access support when they need it.

If you suspect child abuse or neglect, or are worried about a child or young person, you can call Child, Youth and Family anytime to talk to one of their social workers.

Barnados provide support and counselling services to children and their families. Barnados also have a free counselling service for kids and young people - 0800 What's Up

Youthlaw provide legal services to anyone aged under 25 nationwide who are unable to access legal help elsewhere, or those acting on their behalf.

Provides advice to people who are concerned about a child or young person's right or well being and advocates for the interests and wellbeing of children and young people.

Te Pou Matakana is the Whanau Ora Commissioning agency for Te Ika a Maui (the North Island). Their website has a list of Whanau Direct providers and their contact details.

Works within government and communities to support Maori. TPK can provide you with information and contacts for Whanau Ora health services, education services and social services.

Provides a range of services to Pacific people in New Zealand, including counselling, sexual abuse support services, whanau/family support and family violence men's programmes.

Can give you advice and information about government processes and provide contact details for support services. Their website has a range of resources for Pacific peoples.

Have a searchable directory of organisations that provide services to ethnic communities. Website provides general advice and news alerts for people from ethnic communities.

Shakti provides culturally competent support services for women, children and families of Asian, African and Middle Eastern origin who have experienced domestic violence.

Age Concern provides free and confidential Elder Abuse and Neglect Prevention Services to older people and their carers throughout New Zealand, as well as advocacy and support.

The Ministry of Health has a list of organisations that it contracts to provide disability information and advisory services. The website also has disability publications and advice.