Restorative justice services
A restorative justice conference in an informal, facilitated meeting between a victim, offender, support people, and any other approved people, such as community representatives or interpreters.
Restorative justice takes place before an offender is sentenced in court. Find out more about what happens at a restorative justice conference
You can contact a court victim advisor on 0800 650 654 to find out more about restorative justice.
Restorative justice gives victims a voice
At a restorative justice conference, you will have the chance to:
- tell the offender how you have been affected by the crime
- say how the harm can be put right
- start dealing with the effects of the crime
- help stop others from becoming victims of crime.
A trained facilitator will make sure you are kept safe and supported at the conference and that the discussions stay on track. You will be encouraged to bring support people with you.
Who provides restorative justice services?
Restorative justice services are run by community-based groups that are contracted by the Ministry of Justice. Māori providers are available in many areas. Restorative justice providers are approved by the Ministry of Justice to ensure they have the experience and training to make sure the restorative justice process is safe and supportive for everyone.
Tell your court victim advisor or the police officer managing your case if you want to find out more about restorative justice.
The restorative justice process
The below diagram explains how the restorative justice process works. The victim or offender can cancel the process at any time.

More information about restorative justice
- Call 0800 COURTS (0800 268 787)
- Information about restorative justice for offenders - Ministry of Justice website (external link)
- Contact details for restorative justice providers - Ministry of Justice website (external link)
Read about your right to be told about restorative justice
Right to be given information about programmes, remedies and services
Victims of crime have the right to be told about programmes, remedies or services for victims. This might include services where you can meet with the offender (this could be at a restorative justice conference or family group conference).
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