Supporting somebody else
Family and friends are a key source of support for people affected by crime but it can be hard to know how to act, or what to say during such a traumatic time. You may also be feeling upset, knowing what has happened to someone you care about.
What you can do
- Believe them
- Spend time with them
- Listen attentively
- Tell them you’re sorry to hear about the event, and that you want to help them
- Help them feel safe
- Help them with everyday tasks, like cleaning, cooking or childcare to give them some private time.
Things to remember
- Don’t be afraid to ask questions and to explore the issues
- Don’t take angry outbursts personally
- Don’t say things like ‘lucky it wasn’t worse’ or ‘just get on with your life’
- Don’t say things that imply it was their fault, for example ‘what were you doing there at that time anyway?’
- Don’t be impatient with them – people recover at different rates.
If you feel that you need support, contact the Victims Information Line on 0800 650 654. The operators can give you advice and contacts for support services in your area.